Lantmännen — AXA controls equipment from a smartphone and responds to alarm systems 3 times faster thanks to SmartEAM from IT-Enterprise
| scale | 500 employees | kpi | Online asset management 24/7/365 |
|---|---|---|---|
| Product | Repairs and maintenance | Project time | 6 міс. |
| year of briefcase | 2022 | geography | Ukraine |
| Industry | Agriculture & Food industry | customer | Lantmännen Axa |
Lantmännen AXA is part of the Lantmännen Group — one of Northern Europe’s leading corporations in agriculture, food production, machinery, and bioenergy.
The company is a major producer of cereal-based breakfast products under well-known brands and exports its products to multiple international markets across Europe and the Middle East.
Challenges & Business Context
Lantmännen AXA operates under Scandinavian production management standards, combining structured processes, modern equipment, and professional engineering teams.
The production is based on advanced extrusion technology supplied by APV Baker. The process is fully automated and closed-loop, with strict quality control parameters measured every 90 minutes.
However, such a technologically advanced environment creates its own challenges:
· High dependency on equipment reliability
· Strict maintenance requirements
· Risk of production line stoppages in case of component failure
· The need for real-time monitoring and fast decision-making
The equipment fleet requires continuous inspections, diagnostics, and preventive actions. Even minor component failures can lead to costly downtime and operational disruption. To ensure stable 24/7 production performance and proactive maintenance management, Lantmännen AXA partnered with the SmartEAM team (IT-Enterprise).
Project Roadmap
The project covered Maintenance & Repair (MRO) and Industrial Internet of Things (IIoT) modules within SmartEAM and was implemented in three stages.
Stage 1 — Asset Structuring and Digital Foundation
Equipment Classification
· Creation of a structured asset hierarchy: technical locations, equipment units, models
· Detailed breakdown down to critical and serialized components
Serialized Component Tracking
· Definition of maintenance standards and time-based service schedules
Result: Launch of the mobile application for operational use.
Technical Documentation Archive
· Upload of drawings, schematics, manuals, photos, and technical instructions
Result: Creation of a centralized digital documentation archive.
Maintenance Task Cards
· Implementation of detailed maintenance procedures with defined standards
· Use of modular maintenance task cards
Operational Statistics & Predictive Maintenance
· Monitoring of inspection and diagnostic parameters
· Introduction of predictive maintenance practices
Result: Full visibility of assets down to component and spare part level.
Stage 2 — Planning, Control, and Performance Monitoring
Inspection Planning & Centralized Scheduling
Result: Automated calculation of preventive maintenance plans.
Condition-Based Planning
Result: Systematic control and analysis of inspection results.
OEE Monitoring (Overall Equipment Effectiveness)
Result: Control of downtime levels and compliance with performance standards.
Work Order & Request Management Component-Level Planning Failure Investigation
Result: Structured root cause analysis and faster resolution of equipment issues.
Stage 3 — Cost Control and Integration
Work Permit Management Resource Planning and Maintenance Cost Accounting
Result: Data-driven justification of spare parts procurement.
Target Spare Parts Inventory Management Plan vs. Actual Cost Analysis
Result: Transparent maintenance cost control.
Integration with Accounting System
Result: Seamless data exchange between operational and financial systems.
100% Mobile Adoption
A distinctive feature of the project was full adoption of the SmartEAM mobile application by all maintenance specialists.
The mobile app became the primary operational tool due to:
· simplicity and usability
· real-time access to asset data
· immediate reporting and task confirmation
Specialists manage tasks, inspections, and documentation directly from their smartphones.
Mobile Application — The Core Tool for Equipment Management
The implementation of SmartEAM enabled full mobile-based control of production assets and delivered tangible business benefits:
Instant Access to Equipment Data
Maintenance teams access real-time information about equipment condition directly from their smartphones — including service instructions, maintenance regulations, and full operational history (failures, inspections, deviations).
System-Driven Inspection Planning
Based on predefined maintenance task cards, the system automatically generates inspection schedules — from oil level checks to filter condition control — ensuring consistent and disciplined execution.
AI-Based Predictive Maintenance
The company’s goal was uninterrupted operation of production lines through predictive maintenance.
Today, at the beginning of each shift, employees receive automatically generated service tasks calculated by AI based on equipment condition and historical data.
This approach:
· reduces unplanned downtime
· lowers maintenance costs
· optimizes spare parts delivery timing
· supports data-driven operational decisions
Inspection Discipline Control
The system automatically reminds specialists about required inspections according to defined intervals. After task completion, employees record results directly in the mobile application, ensuring full traceability and compliance.
Instant Defect Reporting
Abnormal equipment behavior — noise, vibration, overheating, leaks, electrical issues — can be documented immediately via smartphone (photo/video). Service requests are created in seconds and routed directly to responsible specialists.
QR-Code Based Equipment Access
Each equipment unit is labeled with a QR code linked to its digital profile. By scanning the code, employees instantly access technical documentation, maintenance history, and service procedures.
This creates a single digital knowledge environment accessible to all maintenance staff.
IIoT — Real-Time Equipment Performance Control
The next stage of digital transformation was the implementation of the Industrial Internet of Things (IIoT) module within the SmartEAM ecosystem.
This solution enables:
· automatic monitoring of equipment performance
· real-time data collection from machines via smart IIoT devices
· a unified, connected data environment accessible through the mobile application and QR-code scanning
For a company operating in 2–3 production shifts, continuous visibility into equipment performance is critical. Management requires accurate data on:
· actual production time
· equipment utilization
· energy consumption
· operational deviations
OEE as the Core Performance Metric
The key performance indicator is Overall Equipment Effectiveness (OEE) — the globally recognized standard for measuring equipment productivity.
OEE is calculated based on three factors:
· Availability (A)
· Performance (P)
· Quality (Q)
Formula: OEE = A × P × Q
Integrated Data Ecosystem
To ensure full control over equipment efficiency, the SmartEAM team created an integrated ecosystem:
equipment → IIoT devices → digital asset management platform → IIoT devices → equipment
This architecture allows continuous collection and processing of production data directly from machines.
Based on enriched IIoT data, the company gains the ability to:
· optimize production load distribution across shifts
· improve energy management
· detect anomalies early
· make data-driven operational decisions
As a result, equipment performance becomes transparent, measurable, and actively manageable — rather than reactive.
Results
The implementation of SmartEAM together with IIoT capabilities provided Lantmännen AXA with full digital control over production assets and enabled real-time operational decision-making.
The company can now respond faster to market changes, process deviations, and performance gaps while maintaining stable production output.
Key Business Effects
Reduced equipment failure risks
Maintenance control and adherence to operational procedures are now managed within SmartEAM, minimizing unexpected breakdowns and production interruptions.
3× faster response to alarm signals
According to internal statistics, equipment failures and incidents are resolved three times faster in a digital environment compared to tradi
Full digitalization of equipment knowledge
All maintenance instructions, operational standards, inspection history, and best-practice scenarios are stored and structured in a unified digital system.
Single, open knowledge base
Critical expertise is no longer dependent on individual specialists. All authorized employees have access to up-to-date equipment data, eliminating knowledge loss risks.
24/7/365 remote equipment management
Production assets can be monitored and managed from anywhere in the world at any time, ensuring operational continuity and transparency.