Sales
Orders and accounts management
We will help "on time" orders execution. Accelerating orders execution, reducing customer requests response time, increasing the proportion of timely executed orders
The system allows to effectively solve problems
coordinating applications with clients business process and internal services of the enterprise optimization
Through business process from customer's request to shipment
Analysis of composition, availability and product reservation
Work with analogues and characteristics
Manage customer requirements for products
Accelerate ordering with technical services
Mobility. Customer orders on-line management (mobile applications, chat bots)
Synchronization of order fulfillment and payments
Tracking the status of orders
The Promise Window, which you can trust, are real orders terms
The "expert evaluations" method
"CRP/APS/MES methodology" for calculating the terms taking into account the orders that are accepted and those that are already in the implementation of the current and forecast loading of the equipment, the provision of materials and other resources
"S&OP methods" for calculating the "window of communication" based on the plan of sales and operations
On-line operational control of manufacturing products for managers and clients
Reducing terms of delivery
Complete delivery business process optimization
Logistics processes optimization with the use of address storage, identification and data collection terminals
Manage the stages of product delivery
Transport management
Automation as a way of organizing and controlling the process and reducing unproductive personnel time wastes
Management of mutual settlements and debts
Planning and monitoring of financial obligations to events
Control of mutual settlements, planning of receipts
Financial control during shipment
Managerial accounts receivable and accounts payable
An enterprise with well-established chain of client order management increases production volumes, increases customer loyalty, attracts additional orders. All this has a positive effect on the profits of the enterprise.
The sale process can be described by a sequence of logically and chronologically related actions (activities) that form a business transaction. The scenario of these actions forms the model of the business process of sale.
In order to meet the growing demand for quality, variety and availability of products in the context of reducing the duration of the production cycle, companies need to review their business processes, aligning them with customer needs. As a result, effective processes are formed that facilitate the coordination of activities in the formation of customer demand, as well as in its satisfaction.
The objectives of this block are:
- Optimization, reengineering and automation of corporate business processes in sales management and supply chain of finished products
- Increased speed of order fulfillment, reduced response time to customer requests
- The organization of operational sales management in real time
- Increasing the information integration of the functional units of the enterprise, accelerating the documentation flow between them
IT-Enterprise system supports end-to-end accounting at all stages of the passage of orders for the services and departments of the enterprise
- End-to-end business process of receiving and coordinating customer orders - from the first contact through production and before shipment to the customer
- Processing customer requirements at all stages of the life cycle of orders (requirements for packaging, on custom lengths, windings, colors of insulation and CCC, tolerance)
- Reservation of products in warehouses according to customer requirements
- Unified pricing rules and discount system (price calculation from LME, cumulative discounts, fixed discounts, small order charges, markups for unwinding, markups for delivery, inclusion of additional services in the cost of PPC, mode “deal modeling”)
- Calculation of profitability and "economy" of the deal
- Formation of bills and commercial offers
- Business processes of control and negotiation of the terms of the deal depending on the powers of the manager (allowable discount percentages)
- Management of orders for production - for orders of customers, orders "to the warehouse", additional order "to typical lengths"
- Shipping management and financial control during shipping
- Managing tasks for the complete set and shipment
- Control of fulfillment of orders at all stages - availability of stock, inclusion in production, preparation for shipment, shipment
- Analysis of shipment in various contexts (segments, managers, countries, regions, PPC groups)
Advantages
of our system
Increasing the level of customer service
Reducing orders’ acceptance and approval terms
Increasing the number of orders completed in time
Service for improving clients’ loyalty
Increasing the % of customer satisfaction
Reducing order-picking and shipment time
Improving coordinated functioning of the sales, planning, procurement, financial, production services
Still, have questions?
How the implementation takes place
Cases
The stories of companies that have already strengthened their business thanks to us
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